Choose Your Support Level

Flexible service contract tiers designed to match your organization's needs.

Essential

Foundational support for maintaining your platform

5 hours per month
  • Support & enhancements
  • Business hours availability
  • Basic patching & updates
  • Email support
Contact for pricing
Recommended

Plus

Enhanced coverage with strategic guidance

10 hours per month
  • Everything in Essential
  • Monthly strategic meeting
  • Priority response times
  • Rollover hours available
Contact for pricing

What's Covered

  • Bug fixes & troubleshooting
  • Minor enhancements
  • Platform maintenance
  • Configuration updates
  • Technical consultation
  • Knowledge transfer

Not Covered

  • New development projects
  • Licensing costs
  • Third-party software costs
  • Major feature builds
  • Hardware procurement

Ready to Get Started?

Let's discuss which tier fits your organization's needs and goals.