Ongoing Partnership

Managed Services

Proactive support and strategic guidance to keep your data infrastructure running smoothly. More than reactive fixes - a true partnership.

Choose Your Level of Support

Flexible managed service tiers designed to match your organization's needs.

Essential

Foundation support for growing teams

Up to 5 hours monthly support
  • Business-hours monitoring
  • Incident response
  • Basic patching & updates
  • Monthly health reports
  • Strategic meeting (monthly)
Starting at $2,500/month
Most Popular

Professional

Enhanced coverage for established organizations

Up to 10 hours monthly support
  • Everything in Essential
  • After-hours incident coverage
  • Cost optimization reviews
  • Administrative monitoring reports
  • Priority response times
Starting at $5,000/month

Enterprise

Dedicated resources for critical operations

Up to 40 hours weekly dedicated support
  • Everything in Professional
  • Dedicated support resources
  • 24/7 emergency on-call
  • SLA-based performance tracking
  • Strategic roadmap planning
  • Executive summaries
Custom pricing (typically $10-20k/month)

What's Included

  • Monitoring & incident response
  • Patching & updates
  • Health reports & reviews
  • Strategic meetings
  • Troubleshooting & resolution
  • Vendor coordination
  • Governance support

Not Included

  • New development projects
  • Licensing costs
  • Custom SLAs (available in Enterprise)
  • Third-party software costs
  • Hardware procurement

Want Flexible Support Hours Instead?

Our Service Contracts provide predictable monthly hours without full managed service commitment.

View Service Contracts

Find the Right Fit for Your Team

Let's discuss which tier aligns with your organization's needs and goals.

Make an Inquiry View All Offerings